There is a lot of noise in the business world on digital transformation. Why is there so much on it?
What is it? A single forum that covers all of that wouldn’t be practical, but fortunately, recent HunterNet member Donnabrook, brings an expertise around a specific element of digital transformation. Some may consider this element an elegant first step on the journey towards digital transformation.
Come and learn from a case study presented by Kent Chalmers, Group CTO of Home in Place (formerly Compass Housing) to support an overview as to what Unified Communications is and how it can address organisations’ current situation and challenges and identify what their ideal state may be. Increasingly, organisations are migrating to cloud-based solutions, and with COVID shining a light on the challenge of managing multiple office locations, employee mobile and hybrid workforces, employing knowledge workers using messaging, video and phone, experiencing growth, have changing and increasing compliance requirements, and wishing to continually improve customer and employee experience …these are all challenges that are being addressed by global best practice cloud unified communications.
In this session Donnabrook’s Andrew Olsen will highlight best practice benchmarks and provide a Q and A session with Kent Chalmers, Group CTO of Home in Place (formerly Compass Housing). Home in Place is one of Australia’s largest non-government social housing providers providing tenancy and/or property management for over 7,600 social and affordable housing properties in NSW, QLD and New Zealand.  Kent will provide a case study in his organisation’s recent digital transformation to cloud based unified communications (telephony, voice, messaging), what the business drivers were and what value he hopes to achieve from this transformation over the coming years.
Andrew Olsen
With 25 years of experience representing technology products and services in Sydney and Newcastle Andrew believes he has developed a deep understanding of what may represent value to organisations. He is excited in helping organisations address common challenges impacted by the way they communicate and collaborate between employees and with clients.
Andrew loves helping people. He views businesses as a group of people with common and coordinated goals. He enjoys helping them solve problems, support their goals, save them money, help them retain their competitive edge, improve business processes, whether they are a client or not.
A genuine person, he’ll outline the good, the bad and the ugly and be the first to advise if his help is not aligned to your needs. It’s about you.
Who Should Attend
- Business Owners
- IT Managers/CIOs/CTOs
- General Managers
- Managing Directors
- P&C/HR Managers
