Business Trainee

Warners Bay – FULL TIME

HunterNet Career Connections, in partnership with our host company, are seeking a Business Trainee to join the team in Warners Bay. This is an exciting opportunity for a school leaver or someone looking for a career change to complete the Certificate III Business over 12 months whilst working full-time. Our host company is a leading Australian manufacturer and supplier of steel building products including roofing, cladding, rainwater, structural and fencing.

Key Responsibilities:

• Liaise with customers to meet or exceed their expectations.
• Document and maintain complete and accurate supporting information of customers and their requirements.
• Receive, process and verify the accuracy of orders from customers utilising the organisation’s internal data systems and customer purchase orders.
• Create invoices and credit memos, issuing them to customers by all necessary means, and update customer files.
• Initiate required action for response to customer service requests for order changes, including the maintenance of order/customer information files and communicate changes to the appropriate personnel/departments.
• Effectively deal with telephone enquiries requesting quotations for products, compiling information on the desired products including prices.
• Liaise and provide support to Sales team members, Logistics Officer, Production personnel and customers to efficiently answer general enquiries concerning deliveries and production.
• Liaise on a daily basis with colleagues and update them on any developments in your work, ensuring a high level of team relationships exist.
• Ensure personal competency in the operation of the Company’s computer systems to enable access to customer information and input sales orders as required.
• Follow all Work Health and Safety policies, procedures and work instructions, safe work method statements and risk assessments.
• Perform other duties as directed by the management team.

What we’re looking for:

• Have an eye for detail with a high level of accuracy.
• Work well in a team environment.
• Exceptional customer service skills
• Ability to apply principles of Work Health & Safety in a work environment.
• Committed to completing practical and theory-based study requirements of a 12-month traineeship

What’s in it for you?

• Earn while you learn!
• Gain a nationally recognised qualification
• Full access to our Employee Assistance Program
• Paid study time with one on one mentoring and support
• Supportive work environment that promotes inclusive culture

As part of the recruitment process, suitable applicants will be required to complete a pre-employment medical testing, including drug and alcohol screening.

HunterNet Career Connections engages apprentices and trainees on behalf of employers, with the aim of achieving high quality outcomes through a partnership approach.

HunterNet Career Connections is committed to a culturally diverse workforce and all applicants will receive consideration for employment without regards to any other characteristic protected by law. Aboriginal and Torres Strait Islander peoples, and minority groups are encouraged to apply.